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Return Policy for Be Mind Body Skin Cosmetics

At Be Mind Body Skin, we are committed to providing you with high-quality cosmetic products and ensuring your satisfaction. If you are not completely happy with your purchase, please review our return policy below.

Returns

Eligibility: Products must be returned within 30 days of the original purchase date.

Condition: Items must be unused, unopened, and in their original packaging.

Non-Returnable Items: Certain products such as opened or used cosmetics, final sale items, and personalized or customized products are not eligible for return.

Return Process

1. To initiate a return, please contact our Customer Service at hello@bemindbodyskin.com with your order number and reason for return.

2. Once approved, we will provide you with a return shipping address.

3. Please include the original receipt or proof of purchase.

4. Refunds will be processed to the original payment method within 7-10 business days after we receive the returned item.

Exchanges

We do not offer direct exchanges. If you wish to exchange an item, please follow the return process and place a new order for the desired product.

Shipping Costs

Customers are responsible for return shipping costs unless the return is due to our error or a defective product.

Defective or Damaged Items

If you receive a defective or damaged item, please contact us immediately with photographic evidence. We will arrange for a replacement or refund.

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